Shipping Policy

This Shipping Policy applies to all orders placed on windwingvis.com. Please read this policy carefully before completing your purchase.

Free Worldwide Shipping

We provide free standard shipping to all countries and regions with no minimum order value required. No additional shipping fees will be charged at checkout.

Order Processing

All orders are processed within 1‑3 business days after payment confirmation. Processing does not include weekends or public holidays. During peak sales periods, order processing may be slightly delayed. We will notify you via email if there is a significant delay for your order.

Estimated Delivery Time

After your order is dispatched, the estimated delivery time is 10‑15 business days worldwide. Delivery time is an estimated timeframe and not a guaranteed date. Actual delivery may be affected by customs clearance procedures, local logistics efficiency, public holidays or unexpected circumstances in destination countries.

Order Tracking

Once your package has been shipped, you will receive a shipment confirmation email containing your tracking number and tracking link. Please note that tracking information may take up to 48 hours to update on the carrier’s system after dispatch.

Customs, Duties & Taxes

All import duties, customs fees, VAT or other local taxes generated in the destination country are the responsibility of the customer. Windwingvis does not cover these charges. Please check local import regulations before placing your order.

Undelivered & Lost Packages

If your package fails to arrive within the estimated delivery window, please contact our customer support with your order number. We will assist you to investigate the parcel status.

Remote Areas

For remote or hard‑to‑reach locations, delivery may take longer than the standard 10‑15 business days. We do not charge extra remote surcharges, yet extended transit time should be expected.